Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-al-barsha-dubai.terratrek.net (hereinafter referred to as “Hot Air Balloon Al Barsha Dubai” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Personal Information Protection Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://hot-air-balloon-al-barsha-dubai.terratrek.net
  2. Mobile applications and services associated with our brand
  3. Interactive features on social media platforms where we have a presence
  4. Any other digital services or products we may offer in the future

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes how we handle your personal data when:

  1. You use our digital services as an authorized user, including booking forms, account creation, and profile management.
  2. You visit our websites or interact with our online content, which may trigger certain tracking technologies.
  3. We communicate with you via email, phone, or text messages for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

  1. Account Information: This includes user names, passwords (hashed and salted), email addresses, and profile details.
  2. Payment Information: Credit card numbers, payment history, billing addresses, and other financial details required for transactions.
  3. Financial Information: Data related to your purchase behavior, spending patterns, and financial status, if provided.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other similar data collected through mobile applications.
  6. Location Data: Geolocation information provided when you use our location-based services or allow access to your device’s location.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our services.
  8. Social Media Information: Data from social media platforms (if connected) including your name, profile picture, and interaction history.
  9. Product Interest: Information about products or services that interest you, as indicated by your browsing behavior on our website.

We collect this data through various methods: user input forms, browsing activities, device sensors, analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your browser when you visit our websites. They play a crucial role in enhancing your experience with us:

  1. Strictly Necessary Cookies: These cookies enable core features like login, account management, and payment processing.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Track website usage, gather analytics data, and help us understand how our sites are used, allowing for improvements and personalization.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact your user experience on our sites.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian, and believe we have collected data from your child, please contact us using the details provided in this policy to request its deletion.

Your Rights ( Depending on your jurisdiction)

Depending on where you reside, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure of your data under specific circumstances.
  • Restriction on the processing of your data in certain cases.
  • Right to data portability, allowing you to move your data to another controller.
  • Objection to the processing of your personal data for direct marketing purposes.
  • Non-discrimination for exercising your data protection rights.

To exercise any of these rights, please reach out to our privacy team at [email protected] or through written correspondence to our registered address. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or personal data, please contact us:

We are committed to handling your personal information with the utmost care and security. Thank you for choosing Hot Air Balloon Al Barsha Dubai for your online interactions.